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How did an Intuitive Regulation Software Save This Vet Time AND Money?


January 2017 – The Food and Drug Administration amended existing federal regulation regarding the therapeutic use of antibiotics in food producing animals, creating the need for innovative regulation software solutions that save veterinarians both time and money.

The changes made it harder for a producer to obtain and distribute medicated feed to their livestock because they require a licensed veterinarian to write a Veterinary Feed Directive (VFD).
This rule change did not only affect producers, but veterinarians also faced hours of additional paperwork.

Dr. David Hoagland, DVM, runs H & E West Missouri Veterinary Clinic in Appleton City, Missouri.  His clinic treats small domesticated animals including cats and dogs, as well as large food producing animals like calves, cattle, horses, and swine. 

“The Customer Success team has been very open to modifications that I have requested.”

Regulation Software Solutions

Dr. Hoagland chose Innately’s RxExpress to help his practice meet the new VFD regulation with time saving regulation software.

“When I looked at the options, I knew I that could handwrite my VFDs or go with another software company, but ultimately I chose RxExpress for its simplicity of use and features that saved me both time and money,” said Dr. Hoagland.

“I could not be more pleased with the support they have provided.”

One of Hoagland’s favorite features is the ability to Memorize™ fields both in customer and treatment records. A user is able to enter data such as:
· Clients/premises
· Drug protocols (including dosages and special instructions)
· Feed mill and distributor information

Key Features

RxExpress will Memorize™ past entries and auto-fill entire documents within a workflow, creating efficiency in the VFD process. Dr. Hoagland finds the Memorize™ feature extremely helpful, especially when entering dosage calculations, a process that is necessary, but time consuming.

Time saved in the VFD process not only equates to more time with his family, but also more free time, a scarce commodity we all value. “The last thing I want to do after hours is sit in my office writing VFDs.”

The Customer Success team has been fantastic. They have exceeded all my expectations.”

Dr. Hoagland estimates that it takes him 15-20 minutes to write each VFD by hand. If he writes a thousand VFDs annually, this process could cost the practice up to $50,000 per year.

Along with the data the Innately platform produces, clients love the ability to securely store digitized records in the cloud, making records easy to access and analyze.

The platform comes fully supported by an experienced team of Customer Success Specialists. Innately understands that processes evolve and software must be adaptive, intuitive, integrative, and personalized.

What Else Does Dr. Hoagland Have to Say About Innately?

“The Customer Success team has been very open to modifications that I have requested. I have had the tech department work to make slight modifications that make the program more efficient for us. I can’t be more pleased with the support they have provided,” states Hoagland.

Along with the data the Innately platform produces, clients love the ability to securely store digitized records in the cloud, making records easy to access and analyze.”

“The greatest value for me is the time I save in writing VFDs with this software.”

Dr. Hoagland anticipates that his practice will grow in 2018, along with the number of of VFDs he writes. The efficiencies he realizes by using RxExpress will help him to more easily manage that growth. The ability to create, store, and analyze this data in the cloud has given him more time to devote to his clients and his family, something he considers priceless.

“The ease of use and the great tech support behind RxExpress are enough to make me love the system, but the greatest value for me is the time I save in writing VFDs with this software.”